Our privacy policy summarizes our basic policies and directives and contains rules to ensure that our business is conducted with integrity. It is imperative to Visas and Passports Unlimited to ensure and maintain trust and credibility with loyal customers, partners and employees.

Visas Unlimited and Passports is committed to the protection of your personal information. Our employees acknowledge individual responsibility to ensure that business practices adheres to privacy policies.

Personal information is information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

The kinds of personal information we collect and store will depend on what type of visa the Applicant applies for and is collected on behalf of the relevant Embassy/Consulate or High Commission:

1. Personal information you give us when you enquire about a visa or place a lodgment. This information may include your name, address, contact details, e-mail address, credit card details, passport details, travel dates, place of departure, intended destination.
2. Communication between you and us
3. Transactional information regarding your use of our services
   
   The personal information we collect from you on behalf of the relevant Embassy/Consulate or High
   Commission will thus be disclosed as follows:
4. To the relevant Consulate/Embassy or High Commission in order to obtain a visa
5. Lodgment centre’s or third parties who assist us obtaining a visa
6. VPU partner offices who may assist us to obtain a visa

VPU will always maintain control over the confidentiality of our customer’s information. However, we cannot be held responsible for information retained by relevant Consulates/Embassies/High Commissions or
Lodgment Centre’s

Updates to Privacy Policy
We may amend this Privacy Policy at any time and from time to time. If we do so, we will post the amended Privacy Policy on our website so that you can always be aware of how we manage your personal information – www.visasunlimited.co.za